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Help Center

Find answers about free courses, certificate tracks, study groups, the Global Opportunities Hub, and using your dashboard—updated for the latest Our Innovation platform.

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Can't find what you're looking for? Get in touch with our support team.

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Explore our course catalog and find the perfect learning path for you.

My Dashboard

Track your progress and manage your learning journey.

Opportunity Center

Browse and apply for internships, fellowships, scholarships, startup programs, research roles, and volunteer opportunities.

Frequently Asked Questions

24 questions found

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Help Center

Contact Support

Browse Courses

My Dashboard

Opportunity Center

Frequently Asked Questions

How do I create an account?

How do I access my courses?

Can I access courses without creating an account?

How do I track my course progress?

Can I retake lessons?

What happens if I don't complete a course?

How do I get a certificate?

Are the certificates recognized?

Can I share my certificates?

How do I update my profile information?

How do I reset my password?

Is my personal information secure?

What browsers are supported?

The video lessons aren't loading. What should I do?

Can I access courses on mobile devices?

What is the Global Opportunities Hub?

How do I apply for an opportunity listing?

Do I need an account to view opportunities?

What are Study Groups on Our Innovation?

How do creators earn with Study Groups?

What is Discover and how do I use it?

How do certificate tracks work?

How does the homepage recommend courses for me?

Where can I meet the Our Innovation leadership team?

Still Need Help?

Contact Us Directly